Return and Refund Policy

Thank you for shopping at Quality AirPods. We strive to ensure you are satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.

Returns

• Eligibility: Items must be returned within 30 days of purchase. To be eligible, the product must be unused, in the original packaging, and in the same condition as when received.
• Non-Returnable Items: Certain products, such as sale items, gift cards, and opened or used earphones, are non-returnable.
• Return Process: To initiate a return, please contact our customer service at info@qualityairpods.online with your order details. We will provide instructions on how to return your item.

Refunds

• Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• Approval: If your return is approved, we will process the refund to your original payment method within 5-7 business days.
• Partial Refunds: In some cases, only partial refunds are granted, such as items with signs of use or damage not caused by our error.

Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@qualityairpods.online

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@qualityairpods.online

Shipping
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.

Contact Us
For questions about our Return and Refund Policy, please contact us at info@qualityairpods.online